If you register at klikkie, you give us your name, address details, and email address. You also upload photographs to us every month, which we print and send to you. We store these photographs securely in our database, which meets the security requirements of the General Data Protection Regulation. Because we want to give you the opportunity the see these photographs at a later date and possibly print them, we store these photographs for as long as you subscribe to our service. If you pause your account, we will store your personal data and photographs so you will have access to them when you resume your subscription. This way, you can always easily access your photographs for as long as you are a klikkie member.
If you definitively end your account, we will immediately delete your personal data and photographs from our system. If you register with us again at a later date, all your photographs will have been removed from our system. If you do have an active account with klikkie, but you do not want us to store your photographs, you can always send us a message at email@example.com and send a request for removal. In that case, we will remove your photographs from our system within a month.
In this privacy statement we will explain which information we store when you use our service and visit our website. When processing the personal data, we meet the requirements of the General Data Protection Regulation. This means that we will observe the following requirements when processing personal data:
We process personal data for several purposes. On the basis of the General Data Protection Regulation (GDPR), we need to indicate on which "basis" we process your personal data. Below, we explain per basis which personal data we use and what the purpose of the processing of these personal data is:
You entered an agreement with klikkie to receive your favorite photographs at home every month. To execute this agreement, we process the following data:
The collection of these personal data has the following purposes:
Due to legal obligations, we are required to store the following data: Acceptance of our terms and conditions: We store this in order to be able to prove that you have read our general terms and conditions and accepted them. Opt-in for tracking cookies: To be able to prove that you have accepted tracking cookies that were placed in your browser when you visited our website. Opt-in for receiving marketing emails and newsletters: To be able to prove that you have agreed to receive marketing emails and newsletters with tips & tricks.
Klikkie processes personal data to ensure we can improve our service to the customer based on the collected data. Here our justified interest supersedes your privacy rights. Data is created from the information we collect from you which is then used for statistical purposes and data that is used for Google Analytics. Static data:
The collection of these personal data has the following purposes:
Analytical data: We use Google Analytics. We use Google Analytics to keep track of and receive reports on how visitors use our website. This way we can improve the website and services. Google may share these data with third parties if Google is legally required to do so, or for as far as third parties process these data on Google's behalf.
Google is contractually forbidden to use the acquired analytical data for other Google services. The data Google collects is made anonymous as much as possible. Your IP address is expressly excluded. The data are transferred to a Google server located in the United States. Google states to observe the Privacy Shield Principles and is affiliated with the Privacy-Shield program of the United States Department of Commerce. This means there is an adequate protection level for the processing of any personal data.
You can install a browser extension ("Opt-out Browser Add-on") to prevent Google Analytics from following you on our website and other websites.
The data we collect with the cookies is used for the following purposes:
For marketing purposes, such as:
We work with third parties for the execution of our services. The third parties receive your data if this is necessary for the execution of our services or if we are legally required to do so. Third parties are only provided personal data if you have given permission or if this is permitted on the basis of the General Data Protection Regulation.
We work with third parties for the execution of our services. Think of parties like delivery partners, printing partners, suppliers, product support, payment partners, and IT service providers. Naturally, a printing partners needs access to your photographs in order for him to print them and send them to the right address. It is also useful if the delivery partner knows to which address he needs to deliver your order.
These third parties may be in the Netherlands, other countries in the European Economic Area, or somewhere else in the world. When we store personal data outside the EEA, we will ensure an adequate level of protection of the transferred data. We require service providers and other service suppliers to take appropriate measures to protect the confidentiality and security of the personal data.
These databases are stored within the EEA as much as possible. It may sometimes occur that data are stored in countries outside the EEA. We always ensure that your privacy is adequately protected with, for instance, the Privacy Shield or standard agreements that provide sufficient protection.
If you create an account with klikkie and upload photographs, we store these photographs so you can see and/or print these at a later date. If you want photographs to be removed, you can always submit a request for removal by sending an email to firstname.lastname@example.org. We will fulfill this request within a period of one month. If you pause your account, we will store the photographs and personal data so you can access them again when you resume your subscription. This way, you can easily see which photographs you uploaded in the previous months.
If you choose to definitively end your account, we will immediately delete your photographs and personal data from our database. If you register with klikkie again at a later date, you will need to provide your personal data again and you will no longer be able to see the old photographs. If you end your account, we will store your invoice, payment, and order data for seven years. We need these data for our administration, and we are required to store these for seven years based on the tax laws. After this period, we will only use anonymous data for internal reports. You also need to store your invoices yourself, for when the guarantee lapses for instance.
At klikkie we believe it is important that your personal data are properly protected. For this reason we have taken appropriate technical and organizational measures to prevent loss or unauthorized processing of personal data. Our software is made on the infrastructure of Google Cloud. Google uses security for this which is ISO 27001 certified. These measures are in line with the applicable privacy and data protection legislation. For more information about the security used by Google Cloud, you can go to the following website: https://cloud.google.com/security/compliance.
Naturally, 100% security of the website or app cannot be guaranteed. For this reason, klikkie cannot be held responsible or liable for unauthorized, unlawful, or unwanted access to personal data stored outside klikkie. Klikkie uses third parties that – if necessary – receive personal data for the execution of their job. These third parties are not held to this privacy statement and we are therefore not liable for the content, privacy, and security of such third parties. We advise you to also carefully read the privacy statements of such parties.
Furthermore, klikkie is not liable, subject to intent or gross negligence, for privacy breaches caused by the incorrect entering of personal data on our website. If you provide your personal data to klikkie, you are responsible for the accuracy of these data and for keeping them up to date.
In this privacy statement we explain how we handle your personal data and what we exactly do with these data. Under the General Data Protection Regulation you also have rights that you can use at all times. Below, we explain which rights you have exactly and how you can use them.
Do you have any questions or complaints?
For questions or complaints about the protection of your privacy, you can contact klikkie's Data Protection Officer.
Post: Herengracht 577, 1017CD Amsterdam, the Netherlands, attn. Data Protection Officer.
Call: +31 (0)20-6611506
Who is responsible for your data?
We are Klikkie B.V. (Chamber of Commerce 68840853, VAT number NL 8576 14289 B01)